THE RESPONSES OF THE...

Frequent questions

How can I personalize my cartoon album?

  1. Complete your album purchase by selecting the number of photos and album size you want.
  2. After that, send us the photos and texts that you want to include in the album to the email ( photos@thepixalbum.com ). You can add names to the cover.

Ready! Your album is now ready.

What is the shipping time?

Production time varies depending on complexity and number of pages, but is typically completed within 48 hours. Shipping may take 3-4 business days, depending on your location. So the total shipping time would be 5-6 business days .

What happens if I am not satisfied with the final result?

Our goal is your satisfaction. We offer corrections if you are not satisfied with the result of your cartoon photos.

What type of photos can't I send?

You cannot send photos without a shirt or with very little clothing or with any sharp object or weapon.

To guarantee better quality of the transformed photos, it is recommended that you send photos where a maximum of 2 people appear. If more than 2 people appear, we cannot guarantee the perfection of the images. Even so, we will try to make the images as good as possible to have a result close to perfection.

Can I include text in my personalized album?

Yes, you can add text, such as dialogue, descriptions or titles to your album pages. You can also add names to the album cover completely free of charge.

Do you offer international shipping?

Yes, we ship to most countries in both Europe and America. Shipping costs vary depending on destination.

Can I order additional copies of my album?

Yes, you can request additional copies of your personalized album. We offer discounts for orders of +1 unit.